• Something is looking weird! Not good!
• Not working!
• Slow and frustrating!

FIRST ANSWER THESE QUESTIONS:

1. Did you open the  VSMETOOL the Microsoft 365 desktop application? (so no google, openoffice or other online service)
2. Is Excel and your system updated?
   1. Check: System requirements in the manual
   2. Check: Troubleshooting in the manual
3. Did you try closing the app and reboot the computer?